Removal of 24/7

As of March 2020, the 24/7 feature has been removed from all MapMy apps and websites. This feature was not performing up to our standards and the decision was made by our product managers to remove it from our apps and website.

FAQ

Can I export my past step and sleep data?

Past step and sleep data cannot be exported directly from the MapMy platform. 

Will I still be able to see my past step and sleep data in my MapMy account even though 24/7 is going away?

Starting March 2020, previous step and sleep data will no longer be visible on the MapMy apps or website.

Will MapMy workouts still provide steps and step challenges?

Yes. Walking workouts recorded or logged directly with MapMy will continue to provide a step estimation. The steps from those workouts will continue to count toward step challenges in the app.

Need help logging in or have additional questions? Submit a support request here and one of our agents will be in touch!