Profile Information
If you need to contact support about changing the email address on your account, please include both the old and new email addresses in the support ticket.
iOS
Open the menu > select "Profile" at the very top of the menu > tap the "Edit" button > press 'Save' before navigating to a new page.
Android
Open the menu > at the top of the menu, tap your profile image > tap the pencil in the upper right corner.
Be sure to tap the checkmark in the top right corner to save any changes before navigating away.
Web
To update your profile information such as height, weight, and location from our website, visit www.mapmyfitness.com and log in.
Once you've logged in, hover your mouse over your profile photo in the top right corner and choose "Profile and Settings". From there, select "Profile Information" from the left side menu.
Be sure to click "SAVE" after making any changes.
Login Information (Web Only)
You can change your email address and password information from your Account Settings on our website.
To edit your email and password from our website, visit www.mapmyfitness.com and log in.
Once you've logged in, hover your mouse over your profile photo in the top right corner and choose "Profile and Settings". From there, select "Account Settings" from the left side menu.
Be sure to click "SAVE" after making any changes.
FAQ
Why can't I edit my username?
Please note that usernames can no longer be updated. We made some significant improvements to our user databases; however, one side-effect is the deprecation of usernames as an editable field. New users who register today will not create usernames for their accounts, and usernames can no longer be used to log in to MapMy accounts. We apologize for any inconvenience or confusion this may have caused.
Please log in using your email address and password moving forward, and be sure to let us know if you have any issues accessing your account.
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