You can now link your Suunto account to your MapMy account! To get started, please download the Suunto app from the app store and follow the instructions below:
Android Users
Open the Suunto app on your phone > Profile > tap "Partner Services."
iOS Users
Open the Suunto app on your phone > Profile > tap "Partner services."
Tap on MapMyRun and log into your account to authorize the connection.
Once connected, we receive the following workout information from connected Suunto accounts:
- Workouts (distance, pace, calorie burn, duration)
- Heart Rate
- Cadence
- Speed
- Power
Troubleshooting
Activities and stats are not syncing to MapMy account
Although we work to prevent sync issues from happening, occasionally you may experience syncing issues with your accounts and devices. If Suunto is not syncing workouts to your Dashboard, review the troubleshooting steps below:
A. Disconnect/reconnect within MapMy on the website:
- On our website, visit the Connect Accounts & Devices page, and click the blue link icon within the Suunto widget.
- Click to disconnect Suunto from MapMy.
- After disconnecting, reconnect Suunto, and check to see if the data transfers to MapMy within 24 hrs.
B. Disconnect/reconnect within MapMy on the app:
- In the app, open the menu, select "Connect Apps & Devices," then select "Suunto" and disconnect.
- Follow the same steps to reconnect.
Frequently Asked Questions
Why are my activities syncing incorrectly from Suunto to MapMy?
Sometimes activity types and certain stats are not mapped or coded the same way between apps and health devices. When this occurs with imported workouts, activities such as bike rides can appear as a run activity type on one system and not the other. We hope to work more with our partners over time to prevent this from happening, but typically an easy solution is to manually edit the activity on MapMyFitness to the correct activity type.
*Note: All activity types may not be available between our partner sites.
Why is none of my Movescount data getting sent to MapMy?
Suunto has deprecated Movescount in favor of the Suunto app. All workout information that is shared to MapMy will come from the Suunto app directly, once a connection has been established via the instructions above.
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