The latest versions of our apps no longer function on some devices with older operating systems:
- For Android devices, OS version 9.0 is the minimum requirement for the app.
- For iOS, the device must be operating on iOS 15 or later to function properly.
- For Apple Watch, Watch OS 7.0 or later is required to install and run the app.
We do not have a minimum MapMy app version; however, once an app version has been released for a year, the version will require an update to continue to function.
If you have not updated the app, you will be prompted to visit the appropriate app store to update it. If your phone does not meet the minimum OS requirements listed above, you will no longer be able to use our app. You can still view your MapMy account on our website.
For security reasons, we cannot provide users with older versions of our apps. To learn more about updating your app, please see this article.
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