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New Users

You can create an account from either the app or website. You can sign up with Apple (iOS users only), or by creating a password. 

To create an account via the app, visit the app store on your phone (Google Play or iTunes) and install the MapMy app of your choice (MapMyFitness, MapMyRun, MapMyWalk, MapMyRide). There is no real difference between the apps and you can access your account history from any of them at any time.

After installing, open the app, choose the "Join Now" option, and fill in your profile information. Please be sure to use accurate information as this will ensure we're able to provide you with the correct calorie burn data and will help us locate your account should you have any trouble logging in in the future.

You can also create an account on our website by clicking here.

Returning Users

To log in to the app, visit the app store (Google Play or iTunes) and install the MapMy app of your choice (MapMyFitness, MapMyRun, MapMyWalk, MapMyRide). After installing, open the app, choose the "Existing Users" option, and log in with your email and password combination.

If you used Apple to create your account, you'll need to select "Log in with Apple".

If you do not know your password, tap the "Forgot Password?" link. From there, you can fill in the email associated with your account in order to receive a reset link.

To login to our website, click here.

FAQs

What do I do if I did not receive my password reset email?

This can happen for a few reasons: a wrong or mistyped email address was submitted during account creation or the reset request, the email went to a spam or junk folder, the email hasn't had a chance to go out yet (requests can take up to 30 minutes to arrive), or occasionally there can even be an unforeseen issue on our end.

Try using an older or alternate email to reset the password. If that doesn't work, submit a request via the link at the bottom of this page with your account information and we can help!

Why can't I create a new account?

You might already have an account with Under Armour or MapMy under the same information. Try logging in or resetting the password to eliminate these possibilities. 

My workout history is missing when I log in. What happened?

This typically occurs when a new or second account is accidentally created under a different email. Try using an old or alternate email to log in or request a password reset.

I'm having trouble signing in with Apple. What can I do?

Please read through our Apple sign in FAQ here for more information.

What do I do if I receive a Server Error when logging in?

This typically occurs if you are using a VPN on your phone. If you can log in on our website but receive a Server Error on your phone, please disable the VPN on your phone and try to log in again.

Still can't log in to MapMy or create an account?

We can help! Send us a request by clicking here and providing the information listed below. This will help us locate your account. Please note that we cannot assist with MyFitnessPal login issues. For issues logging into MyFitnessPal, please contact the MyFitnessPal support team by clicking here.

• Any potential email addresses tied to your MMF account(s)
• Your first and last name as it appears on MMF account(s)
• Location (Country, State, City) as set in profile settings
• Date of birth listed on the account