We want our users to reliably record and save each of their activities, however, there are still a variety of factors that can make saving a workout difficult. Different types of interference can cause an error saving, including:
- GPS signal strength
- Cellular or data signal
- Duration of a recording/workout
- Surrounding environment
Uncrowded and open areas tend to be best when saving, ideally connected to a wifi signal.
The latest version of the app has a perfect save feature placing workouts unable to sync in the app settings until you have a strong data connection. If an activity fails to save: Navigate to the app settings > Select the "Unsynced Workouts" option to see a list of any activities not synced/saved. If an activity is not here then you will, unfortunately, have to manually log it.
Please Note: If the app is uninstalled/reinstalled, any unsynced workouts will be lost.