You can create an account from either the app or website. To create an account via the app, visit the app store on your phone (Google Play or iTunes) and install the MapMy app of your choice (MapMyFitness, MapMyRun, MapMyWalk, MapMyRide). There is no real difference between the apps and you can access your account history from any of them at any time.
After installing, open the app by tapping the icon on your phone screen. Choose the "Join Now" option and fill in your profile information. Please be sure to use accurate information. This will ensure we're able to provide you with accurate calorie burn information.
If you're logged into the Facebook app on your phone, you can choose to "Sign Up with Facebook" option instead.
Alternatively, you can create an account on our website by clicking here.
To login on your phone, visit the app store (Google Play or iTunes) and install the MapMy app of your choice (MapMyFitness, MapMyRun, MapMyWalk, MapMyRide). After installing, open the app by tapping the icon on your phone screen. Choose the "Existing Users" option and login with your email and password combination.
If you used Facebook to create your account, you'll need to select "Log in with Facebook."
If you do not know your password, tap the "Forgot Password?" link. You must fill in the email associated with your account in order to receive a reset link.
To login on our website, click here.
What do I do if I did not receive my password reset email?
This can happen for a few reasons: a wrong or mistyped email address was submitted during account creation or the reset request, the email went to a spam or junk folder, the email hasn't had a chance to go out yet (requests can take up to 30 minutes to arrive), or occasionally there can even be an unforeseen issue on our end.
Try using an older or alternate email to reset the password. If that doesn't work, submit a request via the link at the bottom of this pgae with your account information and we can help!
Why can't I create a new account?
You might already have an account with Under Armour or MapMy under your email or a Facebook login. Try logging in or resetting the password to eliminate these possibilities.
My workout history is missing when I login. What happened?
This typically occurs when a new or second account is accidentally created under a different email. Try using an old or alternate email to login or request a password reset.
Still can't log in or create an account?
We can help! Send us a request by clicking here and providing the information listed below. This will help us locate your account.
- Any potential email addresses tied to your MMF account(s)
- Your first and last name as it appears on MMF account(s)
- Location (Country, State, City) as set in profile settings
- Date of birth listed on the account