Cannot Log in or Register

New Users

You can create an account with us by downloading any MapMy app from the app store (Google Play or iTunes). After installing, tap once on the MapMy app icon and select "Join Now" if you have never created an account with us before. If you have the Facebook app on your phone, you can choose to "Sign Up with Facebook" or fill out the required information and tap "Sign Up".

Alternatively, you can create an account on our website by clicking here.

Returning Users

You can log in to your MapMy account after downloading any MapMy app from the app store (Google Play or iTunes). After installing, tap once on the MapMy app icon and select "Existing Users." If you used Facebook to create your account, you'll need to select "Log in with Facebook." If you created your account by using an email address and password, please enter this information and tap "Log In." If you do not know your password, tap the "Forgot Password?" link to have a reset email sent to your address. 

Alternatively, you can log in to your MapMy account on our website by clicking here.

Troubleshooting

Having a problem registering or logging in? This could be due to a few potential issues:

  1. You already have an account associated with your email, so you need to reset your password.
  2. You previously signed in with Facebook. Give the "Log in with Facebook" button a try and see if that logs you in.
  3. You have an account with another Under Armour App. Please try to log in with your email and password from MyFitnessPal, UA Shop, or other UA App if applicable.

Can't remember your login information, or register a new account, and the steps above won't work? Send us a ticket with the following information and we can find your missing account, or figure out why you can't register with your current email address.

  • MMF username(s)
  • Email address tied to your MMF account(s)
  • Your name as it appears on MMF account(s)
  • Location (Country, State, City) that MMF account holder resided in and set in profile settings
  • Date of birth listed on account

Send us all of the above information and we will get back to you soon!

 

 

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