Below are a few instructions to help guide you through connecting your Bluetooth device on iPhones 4S and newer, and all Android phones with at least Android OS 4.3 and Bluetooth Smart compatibilities. Devices will not connect if you do not have these prerequisites.
The instructions below explain the process for connecting a heart rate monitor specifically. The same steps apply for other sensors with the exception of moistening electrodes for chest heart rate straps. After recording a workout with heart rate data or other sensor information it will appear on the app and website workout summary for that activity.
Step 1. Enable your phone's Bluetooth
Go to your device's General Settings > Bluetooth. Turn Bluetooth ON. Do not attempt to pair from this screen.
Step 2. Enter device pairing mode.
- If using a chest strap, moisten the oval sensor pads on the heart rate monitor. Put the heart rate strap on, with the plastic heart rate transmitter resting just below your sternum. Ladies, this should rest just below a sports bra. For most other Bluetooth Smart sensor connection this step is omitted, but you'll still need to enter pairing mode.
- Often sensors allow you to enter pairing mode by turning the sensor completely off, then by turning it back on and holding the power button. Newer sensors with displays and user interfaces will sometimes have an option to enter pairing mode or turn on Bluetooth from the device menu itself.
Step 3. Open the MapMy app and tap the "UA Sync" icon.
Step 4. Select your Bluetooth Sensor and wait for it to connect. After selecting your device, a connect screen will appear. Before clicking ‘Connect,’ MAKE SURE that your heart rate strap is being worn and that the sensor pads are moist and in contact with your chest. Once the connection has been made, you will be able to see your current heart rate or stats your device is reading on the display screen.
Step 5. Next, turn on auto connect to ensure Bluetooth Smart devices remain connected the entire activity and when you reopen the app in the future. It shouldn't affect battery life, but if you notice this does simply turn the feature on only when using the app. You may also want to follow our Battery Troubleshooting Tips.
Step 6. Once heart rate is visible, return to the "Track Workout" screen and tap "Start Workout." You'll be able to tell your device is connected by the sensor icons for either heart rate, speed, cadence, etc. If you cannot see the stat that you want to connect to, customize your stats in order to view them.
Step 7. After ending your workout, you will see averages of your connected device stats. For further analysis of these numbers, make sure you have an MVP Membership.
These tips not working? Check our Bluetooth Troubleshooting help article.