Q. What is the purpose of Gear Tracker?
A. Gear Tracker is a tool that helps you track how many miles you have put on your shoes. Much like the tires on your car, athletic shoes have a recommended average lifespan. After this lifespan, usually, an average of 400 miles, the cushion, and stability of the shoes degrade which often leads to injuries like shin splints and runner’s knee.
Gear Tracker helps notify you when it’s a good time to start looking for a new pair of shoes.
Q. Is Gear Tracker available on the app?
A. Yes, Gear Tracker is currently available for iPhone and Android users.
Q. What kind of gear can I add to Gear Tracker?
A. Currently, you can add your athletic shoes to track the number of miles you walk, run or hike with them. You can add multiple pairs of shoes and select whichever one you use per each workout.
Q. How do I add shoes to Gear Tracker?
Once on the Gear Tracker page, press "Add Gear" at the bottom of the screen. From here, enter the brand of your shoes in the search bar. From the drop-down search for the exact model of your shoes - don’t worry about finding the exact color. Once you select your shoes, you should see the Add Shoe window to further customize your shoe details. Press "ADD GEAR" to add your gear to your profile.
Q. What if my shoes aren’t listed in the database?
A. We pull from the extensive Zappos.com inventory database, however, with millions of runners in the world there's sure to be millions of shoes! If you can't find yours, you may want to choose an older version of your shoe and rename it to your shoe brand/model in order to keep track of your miles.
Q. How do I log mileage on my shoes?
A. After adding your shoes to Gear Tracker, you now have the option to select them for your next workout.
Android: From the "Record Workout" screen, tap on the Settings cog in the upper right-hand corner. When in the workout settings view, tap the Gear Tracker section to select the gear you want to use for this workout. Once you’ve selected your shoes, start recording your workout and your miles will be automatically subtracted from the lifespan of your shoes.
iOS: From the "Record Workout" screen, tap on the Settings cog in the upper right-hand corner. When in the workout settings view, tap the Gear Tracker section to select the gear you want to use for this workout. Once you’ve selected your shoes, start recording your workout and your miles will be automatically subtracted from the lifespan of your shoes.
Q. If I recorded a workout but forgot to add my gear, is there a way to associate gear with my workout retroactively?
A. Not at this time.
Q. Can I add more than one pair of shoes to Gear Tracker?
A. Yes. From the Gear Tracker homepage, you can add multiple pairs of shoes from the Add Gear tile.
Q. What happens when I retire my shoes?
A. Once you’ve reached the total lifespan of your shoes or if you’ve added a pair you no longer use, you can opt to retire them. Retiring shoes simply moves them into a disabled state and into the Retired Shoes section. None of your data or mileage is lost, and you can always reactivate them..
Q. How will I know when my gear reaches its lifespan?
You’ll receive email notifications for when your gear reaches 50%, 75%, and 100% of its lifespan.
Questions? Reach out to our support team by submitting a request here and we'd be happy to help!