UPDATE 11/15/2019: iOS users rejoice! You can now reach customer support on version 19.22, available now in the App Store. Thank you for your patience-- we missed hearing from you! For step by step instructions on how to submit a ticket, check out this article and, of course, if you have any issues at all, please let us know!
⚠️ Submitting support tickets via the iOS app is currently non-operational. We are looking to have this fixed in our next app release, but in the meantime, if you need to reach our customer support team, please submit a ticket on our website and one of our agents will be in touch soon!