24/7 will be removed from the MapMy iOS app in 2020. Don't worry! If you've been syncing steps to 24/7, you can continue to do so with the MyFitnessPal app.
Continue Tracking Your Steps
- Download the MyFitnessPal app from the App Store or Google Play.
- Log in to or create an account with MyFitnessPal, if you don't already have one.
- Connect your step tracking device directly to MyFitnessPal. Open the MyFitnessPal app > tap More in the bottom right corner > choose Steps > connect your iPhone, Apple Watch, or external step tracker here.
- Once connected, future step data should begin to sync automatically, but past step data compiled prior to establishing the connection may not.
Why is this feature being removed?
This feature was limited within the MapMy apps and website. MyFitnessPal provides additional options and more consistent insight into this particular kind of data. Sync your MapMy workouts to MyFitnessPal to view all of your data and calorie information in one location!
Can I export my past step and sleep data?
Past step and sleep data cannot be exported directly from the MapMy platform.
Will I still be able to see my past step and sleep data in my MapMy account even though 24/7 is going away?
Starting March 2020, previous step and sleep data will no longer be visible on the MapMy apps or website.
How do I contact MyFitnessPal for help with connecting my step tracker or viewing my step data?
Will MapMy workouts still provide steps and step challenges?
Yes. Walking workouts recorded or logged directly with MapMy will continue to provide a step estimation. The steps from those workouts will continue to count toward step challenges in the app.