With the recent update of the MapMy mobile applications, some sensor connection options may no longer be available. This change should not impact the ability to connect Bluetooth heart rate devices.
The following types of sensors will no longer be able to be connected directly with the app:
- Speed
- Cadence
- Stride
- Power
FAQ
Can I still connect my heart rate monitor?
Bluetooth heart rate monitors should not be impacted by this change. We cannot guarantee compatibility with every heart rate device, but most Bluetooth heart rate straps are compatible and will remain connectable after these changes.
For troubleshooting tips and steps for connecting a Bluetooth heart rate device, please visit our Help Center article here.
Will my workouts synced from other apps or websites still contain sensor data?
These changes should not impact workouts synced to MapMy from third-party sources.
For any additional feedback or questions, please feel free to reach out to our support team here.