UPDATE: Google resolved this issue around 8PM CST 4/23/20.
If you are still experiencing crashing, please try clearing the app's cache in your OS settings (long press on MapMy app > select App Info > Storage > tap "Clear storage" or "Clear Data"). You may also try uninstalling and reinstalling before launching MapMy.
Of course, if you're still having issues, please submit a support ticket here and one of our agents will be in touch soon!
Our Android app is not opening at this time because Google Maps is experiencing an outage that started around 2:30 PM CST 4/23/20. It is impacting many Android apps that use Google Maps and is causing them to repeatedly crash or temporarily not launch.
For a live look at Google Maps outages, see here (https://outage.report/google-maps)
We are deeply sorry for this inconvenience, and. we will update this article when the issue has been resolved.