Mobile App Questions

Settings & Customizations

• Auto-Pause
• Voice Feedback
• Customize Stats Display
• Push Notifications & Notification Inbox
• MapMyRun's Siri Integration

General App Troubleshooting

• Android GPS Troubleshooting
• iPhone GPS Troubleshooting
• Android - Tips for Keeping MapMy Running in the Background
• Submitting A Ticket With Debug Logs
• Syncing Unsaved Workouts
• iOS Location Privacy Settings - Set to "While Using the App"

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Mobile App Frequently Asked Questions

• Why Aren't My Calories Displaying Correctly?
• Why Do My App Settings Change When I Log Out?
• What's the Difference Between the Different MapMy Apps?
• How Do I Save and View Photos?
• Can I Use the App Without a Data Plan?
• Why Should I Update the app?

Incompatible Devices

• BlackBerry Apps - No Longer Supported
• Windows Phones / Tizen - No Longer Supported
• Minimum Operating System Requirements