Web based default address

Completed

Comments

15 comments

  • Official comment
    Olivia

    You can now update your profile location on the site by clicking here. Be sure to click "Save" after making any changes.

     
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  • Brad Shearman

    Agreed! Was just looking to update my address too but the feature seems to be gone.

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  • Robert Preville

    Thanks for confirming. I travel a lot for longer periods so it’s a pain typing in each time. Hopefully we’ll get a response from the web support staff.

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  • Michael Brown

    I'm wondering why this is marked "Completed".  It still remembers my OLD street address even though it has my NEW city.  It must be retrieving my street address from somewhere, but there's no apparent way to edit it.

    As pointed out in the previous post, if street address and zip code fields were on the Profile screen they could be edited and used as the default start route address.

    Thanks!

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  • Michael Brown

    I see that this change is in place and when I create a route it starts from my correct (current) home town.  However, it was convenient when in the past it would start at my street address.  It's unfortunate that this will no longer be the case.  I assume this is out of privacy concerns?  As a long-time subscriber, I'd like to request this decision be reconsidered and the ability to save a street address which would feed the "Create Route" process be reinstated.

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  • Stacey Sarber

    I was looking for it as well! 

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  • Michael Brown

    I also have this problem.  I moved but it still remembers my old address.  I can't find anywhere to update my address.

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  • A O

    Same problem. Would love this feature. Seems pretty basic.

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  • Angela Allen

    anyone fine a solution?

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  • Robert Preville

    Thanks for the update Olivia but there is no street address like there once was. If you're in a big city and can only select that it's not much help as then you need to navigate to your starting position. I also tried 'saving' my new address and didn't seem to hold.

    I entered my new city and when starting a new route it has my old street address in with my new city so now it's totally off.

    Appreciate your putting the street address and zip code fields back on the Profile screen as it was before.

    Thank you!

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  • Jeff Picken

    Not sure how you can update to your new address or add an address, but I used to have my address and no longer do, just as some of you have stated. That happened when I deleted my cookies and cache. So, if you're trying to get rid of an old address, that might be your option.

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  • Olivia

    Thank you for your patience. We recently pushed a fix that should prevent the Create Route page from using old Start Address information. Please try it out! 

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  • Robert Preville

    Olivia, can you please add the street address and zip code fields back. Not sure why they were removed. Thank you!

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  • Olivia

    @Robert, there is no plan to return these fields to our website at this time.

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  • Joshua A. Echt

    Olivia, thanks for all you do, but *why* was the feature removed? It is a great site and it got me through the marathon. I was able to figure out that you can put your street address in the small box (up to city/state/zip boxes) and it will set it as default.

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