I can't play music on my Mapmyrun app through my Iphone

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21 comments

  • Official comment
    Adam

    We no longer offer music controls directly in the MapMy apps and we apologize for any confusion this may have caused. This feature had some functionality issues and did not allow you to control it from the phone's lock screen, so the decision was made to remove it from the apps for now.

    Moving forward, you can use Apple's native music app, or another music streaming app, both of which should function more smoothly and allow you to pause, fast forward, etc. from your phone's lock screen.

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  • Daniel Fisk

    The same happened with the latest update for the Map My Ride: the music icon disappeared.  What is the fix?

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  • Jesse Singh

    Same for me.  What happened??

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  • paul williams

    Cool forum!  Is anyone going to address this issue?  Or do we just post into the void here?

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  • Susan Roehs

    I can't either any more.  It's frustrating that there isn't any help.

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  • Caroline Zimmerman

    I can't either! Appears nowhere in the settings and can't find any information online. Very frustrating and disappointing if this feature was removed!

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  • Michelle Carr

    Same with me.

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  • Kris M

    I've got the same issue. 

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  • Michelle Carr

    When you open the app in Mapmywalk and choose to run as an activity it will give you the music option. Seems silly but at least we can use the music feature until they fix the Mapmyrun app issue.

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  • Kathy Bencurik

    Same! I'd like to know if there is another way to access music through the app.

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  • Vanessa Mazur

    I cannot find it either!

    There is no explanation to be found anywhere it seems.

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  • Carol Cain

    Me, too? Any suggestions? New?

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  • Jane Callies

    This happened to my app, too!  Very disappointing as I run with music.  Is access to the playlist only offered with the premium subscription, now?

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  • John Jacobs

    This same thing happened to me. 

    Was it intentional or is it a app glitch?

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  • Nathan Johnson

    Me too

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  • Brian Schmidt

    Same with me.   I'm following this for responses.

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  • George Nestler

    yes my music icon disappeared as well an nothing has worked to resolve the issue, including reloading the app numerous times, powering down, pairing of headphones etc

     

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  • Ron Harty

    Same problem here.

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  • Helen Diehl

    Yes yes! Same here !!  What happened to the music icon??

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  • Jeffrey Becker

    Juan Pablo, did you get any help with this? I have the same issue now too. Is it time to find a new running app?

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  • Elizabeth Verburg

    Yes yes where did the music icon go??????

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